At Selina Manir Online Shop, we strive for 100% customer satisfaction. If you’re not completely happy with your order, please read our return policy below:
1. Return Window
You may return any item within 14 days of receiving it, provided it is unused, unworn, and in its original packaging.
2. Non-Returnable Items
The following items cannot be returned:
- Earrings (for hygiene reasons)
- Sale or clearance items
- Customized or made-to-order products
3. Return Process
To initiate a return, contact us at [Insert email] with your order number and reason for return. Once approved, you will receive return instructions.
4. Refunds
Refunds will be processed within 7 business days of receiving the returned item. Shipping costs are non-refundable unless the item was defective or sent in error.
5. Exchanges
Exchanges are offered for the same item in a different size or color, subject to availability.